Depending on which type of loan you have, your login number is your client number, account number, Loan ID or customer number.
(Account access provided by Adelaide Bank)
To log in you will need your customer number, which is the first 8 digits following ‘00’ in your Homeloans loan account number.
Example of your 8 digit access code in your loan account number:
Your access code is provided in the account login information sent by Adelaide Bank shortly after the settlement of your loan.
Homeloans Ultra and Premium loans
Homeloans Optima loans
Account access is accessed via the Homeloans website. To access, follow these simple steps:
- Visit homeloans.com.au/customer-account-login
- Enter your Access Code and password
- You are now logged into Homeloans Online, to access your loan details click on your loan account displayed onscreen.
The first time you log in, you will be prompted to change your password. Please memorise your Access Code and password and do not share them with anyone.
Borrowers please enter your Customer Loan Account Number.